Terms of Service

WEIGANGTE Terms of Service

Thank you for visiting WEIGANGTE! By accessing, browsing, registering for, or using any services, products, or features provided on our website (the “Site”), you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy and any other related policies posted on the Site. These Terms shall be governed by the laws of the United States of America, including but not limited to federal laws and the laws of the state where our services are primarily provided, excluding any conflict of law principles that would require the application of non-U.S. laws.

1. Acceptance of Terms

1.1 By using our Site or purchasing our products (including but not limited to downlights), you explicitly agree to comply with these Terms and all applicable U.S. laws. If you do not agree to these Terms, you must immediately cease using the Site and refrain from purchasing our products.

2. Eligibility to Use the Site

2.1 You must be at least 16 years old (or the age of majority in your state of residence) to use the Site or purchase our products. Minors may only use the Site with the supervision and consent of a parent or legal guardian, who shall be responsible for all minor’s activities.

3. Account Registration and Maintenance

3.1 To access certain Site features (e.g., order placement, order tracking), you may need to create an account. You agree to provide true, accurate, and complete information during registration and update it promptly if it changes.
3.2 You are solely responsible for protecting your account credentials (username and password) and for all activities conducted under your account. You must notify us immediately at service@weigangte.store of any unauthorized account use.

4. Prohibited User Conduct

4.1 You may not use the Site for illegal, unethical, or fraudulent purposes, including but not limited to identity theft, phishing, or distributing malware.
4.2 You may not post, upload, or transmit any content that is defamatory, misleading, infringing, or violates the rights of any third party.
4.3 You may not attempt to hack, modify, or gain unauthorized access to the Site’s servers, databases, or software.

5. Our Service Obligations

5.1 We will provide Site services and sell products in compliance with U.S. laws and these Terms, making reasonable efforts to ensure Site accessibility and product quality.
5.2 We will respond to legitimate user inquiries promptly, using the contact information provided (Email: service@weigangte.store; Phone: +1 (217) 593-4980) during our business hours (Monday–Friday, 9AM–8PM EST).

6. Site and Service Modifications

6.1 We reserve the right to modify, suspend, or discontinue any Site features or services at any time, with or without notice, for maintenance, upgrades, or business needs.

7. Product Information Accuracy

7.1 We strive to provide accurate product details (descriptions, specifications, prices, availability) but do not guarantee error-free information and may correct errors at any time.
7.2 Product prices are listed in USD and are subject to change; we are not obligated to honor incorrect prices due to technical errors.

8. Order Placement and Acceptance

8.1 Placing an order constitutes an offer to purchase; we reserve the right to accept or reject orders for reasons including product unavailability or suspected fraud.
8.2 We will confirm order receipt via email; order confirmation does not constitute final acceptance, which occurs only when we ship the product.

9. Payment Terms

9.1 You agree to provide valid payment information and authorize us to charge the total order amount (including taxes and shipping fees) to your selected payment method.
9.2 We may cancel or delay orders if payment is declined or cannot be processed, and will notify you promptly.

10. Shipping and Delivery

10.1 We ship to U.S. locations; shipping times are estimates and may vary due to carrier delays, location, or weather.
10.2 Risk of loss or damage passes to you once the product is shipped; we are not liable for third-party carrier delays or damages.

11. Refund and Return Policy

11.1 You may return unused, unopened products within 30 days of receipt for a refund; customized products are non-refundable unless defective.
11.2 To initiate a return, contact us with your order number; refunds will be processed to the original payment method within 3 business days of receiving returned products.

12. Privacy Protection

12.1 We collect and use your personal information in compliance with U.S. privacy laws (e.g., CCPA) and our Privacy Policy, which outlines data handling practices.

13. Intellectual Property Rights

13.1 All trademarks (including WEIGANGTE), logos, text, and images on the Site are our property; you may not use them without our written permission.
13.2 You retain rights to content you post, but grant us a non-exclusive license to use it for service provision and promotion.

14. Limitation of Liability

14.1 To the maximum extent permitted by U.S. law, we are not liable for indirect, consequential, or special damages arising from Site use or product purchase.

15. Indemnification

15.1 You agree to indemnify us against claims, damages, or expenses arising from your violation of these Terms or infringement of third-party rights.

16. Dispute Resolution

16.1 Disputes shall first be resolved through negotiation; if unsuccessful, they will be settled by arbitration under AAA rules in the U.S.

17. Severability

17.1 If any provision of these Terms is deemed invalid, the remaining provisions shall remain in full force and effect.

18. Assignment

18.1 We may assign these Terms to a third party; you may not assign them without our written consent.

19. Entire Agreement

19.1 These Terms constitute the entire agreement between you and us, superseding all prior oral or written agreements.

20. Contact Information

For questions about these Terms, contact us at:
Address: No. 1, 4th Floor, No. 177, Bai'an South Road, Cangmen Community, Jun'an Town, Shunde District, Foshan City, Guangdong Province, China
Email: service@weigangte.store
Phone: +1 (217) 593-4980
Business Hours: Monday–Friday, 9AM–8PM EST

Contact Information Table